ParkPass Privacy Policy
This “Privacy Policy” explains how ParkPass Inc (“Company” or “we”) collects, uses, discloses, and otherwise processes personal data on behalf of our customers – typically, merchants (any, a “Merchant”) – in connection with our application, ParkPass.
Company’s processing of personal data in connection with our application is governed by this Privacy Policy and our agreements with Merchants. In the event of any conflict between this Privacy Policy and a customer agreement, the customer agreement will control to the extent permitted by applicable law.
This Privacy Policy is not a substitute for any privacy policy that a Merchant may be required to provide to their customers, personnel, or other individuals.
Information We Collect
We may collect personal data from or on behalf of Merchants. Merchants determine the scope of the personal data transferred to us or that we collect, and the information we receive may vary by Merchant. Typically, the information we collect on behalf of Merchants includes:
Information that we collect when a Merchant’s customers make a payment
When a customer makes a payment via ParkPass, we collect information about the transaction, which may include personal data. Information about transactions includes the payment card used, name associated with the payment card, the location of the merchant’s store, date and time of the transaction, transaction amount, and information about the goods or services purchased in the transaction.
Additional information Merchants’ customers may provide
We may collect additional information ancillary to the payment. This information may include:
Customers’ email address or phone number, such as when the customer chooses to receive an electronic receipt
Customers’ physical address, where needed for delivery of goods or services
Other information the customer provides and merchant requests through our system, such as birthdate, interests or preferences, reviews, and feedback.
Additional information that Merchants provide to us about their customers or personnel
Merchants may provide us with additional information directly, via access they grant to us, or otherwise. The types of information that merchants may provide to us about their customers include email addresses, phone numbers, and purchase history, weight, height, birth date, as well as skill level (in regards to participation in various forms of recreation, such as skiing). The types of information that merchants may provide to us about their personnel include email addresses, phone numbers, names and access levels.
How We Use the Information We Collect
We use the personal data we collect for or on behalf of Merchants, to provide our services and the functionality of our application.
We may also use personal data for related internal purposes, including:
To provide information about the application, such as important updates or changes to the application and security alerts
To measure performance of and improve the application
To respond to inquiries, complaints, and requests for customer support
In addition, Company may use personal data as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our application; (c) protect our rights, privacy, safety or property, and/or that of you or others; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
How We Share Information
We may share personal data that we collect with:
The Merchant from whom or on whose behalf we collected the personal data
With third parties under the written direction from the Merchant
With third party service providers that help us manage and improve the application, as permitted by the Merchant
Company may disclose personal data to government or law enforcement officials or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal processes, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our application; (c) protect our rights, privacy, safety or property, and/or that of you or others; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
Company may sell or transfer some or all of its business or assets, including your personal data, in connection with a business transaction (or potential business transaction) such as a merger, consolidation, acquisition, reorganization or sale of assets or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honour this Privacy Policy.
GDPR and International Data Transfers
Personal data collected in the EU, UK, and Canada is stored locally in each respective region, adhering to local data protection laws.
Your Rights and Choices
Data Subject Rights
To the extent that applicable law provides individuals with rights pertaining to their personal information, such as to review and request changes to their personal information, individuals should contact the Merchant with any requests pertaining to the Merchant’s use of our application.
Complaints
If you have a complaint about our handling of personal data, you may contact us via the contact information provided below.
Updates
We reserve the right to modify this Privacy Policy at any time. We will notify you of updates by updating the date of this Privacy Policy.
Contact Us
You may contact us with any questions, comments, or complaints, about this Privacy Policy or our privacy practices via:
support@parkpassproject.com
Data Retention
Subject to our agreement with a Merchant, Company retains personal data for as long as necessary to (a) provide our products and services; (b) comply with legal obligations; (c) resolve disputes; and (d) enforce the terms of any agreement we may have with a Merchant. You may contact us for additional information about our data retention practices in connection with the application.
Sale of personal information
We do not share with or sell your Personal Information to third parties without your explicitly written permission. We have never sold any personal information.